Shipping Policy

Shipping Options  
We ship via UPS Ground or the US Postal Service. Expedited shipping is available for additional cost. Please contact us for pricing if you require expedited shipping.

Shipping Costs
Ground shipping via UPS or USPS free for orders over $99 to the contiguous 48 states for products purchased on our website. Some exclusions apply for oversized items. Please contact us and we will provide you a shipping quote for those items based on the delivery address. Expedited shipping available for additional cost.

Shipping Time
Ground shipping can take up to a week from time of processing. Allow 7-10 days for delivery. Shipping delivery time is dependent upon the performance of the delivery service and may be influenced by weather and logistical delays.

Handling Time
Orders are processed within 3 days of when order is placed. Please add note during checkout if you require faster handling of your order. We will make every effort to expedite your processing.

Order Time
Orders must be placed before 3:00 pm MST to be considered placed during that day.

Shipping Restrictions
UPS will not deliver to a post office box. If you enter a shipping address to a post office box, delivery will be sent via the United States Postal Service.

For shipping to Alaska, Hawaii or Canada, please contact us for a shipping quote. We do not currently ship to international locations with the exception of Canada.

Other Shipping Information All orders are carefully packaged and insured. Once you receive your shipment, please inspect it for any damage.  In the event that you find damage, please contact us immediately.  We require that you save the packaging for one week and send us a photo in order to file an insurance claim.  We will send a replacement or refund your payment.

Customer Service
Please contact us at 970-247-1281 or email at info@earthenvessel.com for any questions regarding your order.