Frequently Asked Questions

Are your mugs dishwasher and microwave safe? Yes, all our mugs are dishwasher safe and microwavable.

How do I enclose a note with the shipment?  Please type the message you want us to enclose in the "Add a note to your order" box in your shopping cart.

I have a gift certificate. How can I use it for an online purchase?  Gift certificates can be used at our gallery or online. Please contact us directly to use your gift certificate online. Provide the gift certificate number and we will apply your credit. 

Can I put my pottery in the oven?  Your functional stoneware pottery will last for many years with proper care.  All pieces are glazed with lead-free and food safe glazes and are dishwasher and microwave safe. Our casseroles and baking dishes are made to be used in oven BUT do not preheat your oven.  Put your casserole in the oven and set oven to your desired temperature. This allows the casserole to gradually warm up and prevents thermal shock.

Do not place casserole in oven directly from the freezer.  We also recommend allowing casserole to warm up to room temperature from the refrigerator before putting it in the oven.